Terms of Service

Last updated: May 2026

    Short version: Use Klockn fairly, don't misuse other people's calendar data, and we'll keep the service running for you. The 2% platform fee applies to ticket sales through Klockn.
  

1. Acceptance of terms

By accessing or using Klockn ("Service"), you agree to these Terms of Service. If you don't agree, don't use the Service. These terms apply to all users — attendees, organizers, and visitors.

2. Description of service

Klockn is a group scheduling and coordination platform that reads calendar availability, surfaces optimal time windows, and facilitates event booking. Klockn also provides AI-powered suggestions for venues, activities, hotels, transport, and tickets.

3. Accounts and organizers

To create events as an organizer, you must create an account. You are responsible for:

Keeping your login credentials secure
All activity that occurs under your account
Providing accurate information about your events
Only uploading attendee contact details you have the right to use

4. Calendar data and attendee consent

When attendees connect their calendar through Klockn, they consent to sharing free/busy availability data only. As an organizer, you must:

Only invite people who are expecting your invitation
Not use calendar availability data for any purpose other than scheduling the specific event
Not attempt to infer or derive event details from availability patterns

5. Platform fees and payments

Klockn charges a 2% platform fee on all ticket revenue processed through the platform. This fee is deducted automatically via Stripe Connect at the time of each ticket sale.

Organizers receive the remaining 98% of ticket revenue, less any applicable Stripe processing fees (typically 2.9% + $0.30 per transaction).

Klockn does not charge organizers any monthly or per-event fee beyond the 2% platform fee.

6. Prohibited uses

You may not use Klockn to:

Spam or send unsolicited invitations to people who haven't consented
Harvest or scrape calendar data for any purpose other than Klockn's intended functionality
Create fraudulent events or collect payments for events you don't intend to hold
Violate any applicable law or regulation
Attempt to circumvent Klockn's security measures or access other users' data

7. Booking and third-party services

Klockn's AI may facilitate bookings through third-party providers (hotels, transport, tickets, restaurants). Klockn acts as an intermediary and is not responsible for the quality, availability, or terms of third-party services. Your contract for those services is with the third party, not Klockn.

8. Cancellations and refunds

Refund policies for tickets sold through Klockn are set by the event organizer. Klockn's 2% platform fee is non-refundable once a ticket sale is completed. For disputes, contact hello@klockn.com.

9. Intellectual property

Klockn's brand, logo, software, and content are owned by Klockn. You may not reproduce or use them without written permission. Content you submit (event descriptions, etc.) remains yours — you grant Klockn a licence to use it to operate the service.

10. Limitation of liability

Klockn is provided "as is". We make no warranties about uptime or accuracy of availability data. To the maximum extent permitted by law, Klockn's liability for any claim is limited to the fees you paid to Klockn in the 12 months preceding the claim.

11. Termination

We may suspend or terminate accounts that violate these terms. You may delete your account at any time. On termination, your data is handled per our Privacy Policy.

12. Changes to terms

We may update these terms. Continued use of the Service after updates constitutes acceptance. Material changes will be communicated by email.

13. Contact

Questions: hello@klockn.com · klockn.com